Title: CAO Office Communications Manager Duration: 12 months Salary: HKD 28,000 per month (depending on experience) Team: COO Office Performance Services (also known as CAO Office) is the driving force behind the COO Office, delivering strategic operational management and fostering a collaborative, high-performing culture.
We are seeking an accomplished Assistant Operational Management Manager with deep expertise in communication and marketing to elevate the COO Office's brand and reputation, drive impactful people strategies, and manage our Management Trainee Programme.
Excellent command of written and spoken English and Chinese. Principal responsibilities: - Develop and implement innovative communication and marketing strategies to position the COO Office as a centre of excellence, both internally and externally. Lead integrated campaigns and leverage digital platforms to enhance our brand visibility and reputation.
- Craft compelling narratives and thought leadership content that resonate with diverse audiences.
- Support in design and execute people strategies that strengthen staff soft skills, foster a growth mindset, and enhance our team's competitive edge. Champion initiatives that drive engagement, learning, and professional development.
- Assist in the end-to-end management of the Management Trainee Programme, ensuring a robust pipeline of future leaders through targeted development and mentoring.
- Lead staff engagement activities, including townhalls, offsite events, and culture-building initiatives, to create a positive, inclusive, and collaborative workplace.
- Assist in business management initiatives that promote innovation, operational excellence, and continuous improvement across the COO Office.
Requirements: - University degree in communication, marketing, journalism, business administration, or a related field.
- At least 5 years' experience in communication, marketing or staff engagement. Banking experience is a plus, but not essential.
- Demonstrated ability to develop and deliver impactful communication programmes and people strategies.
- Strong stakeholder management skills, with confidence in engaging senior leaders and managing multiple priorities.
- Creative, strategic thinker with excellent project management and interpersonal skills.
- Experience in staff development, capability building, and managing talent programmes.
- Proficiency in digital communication tools; photo and video editing skills are advantageous.
- Excellent command of written and spoken English and Chinese.
- Growth mindset and resilience to embrace change, overcome challenges, and foster creativity and connectivity.
- Strong sense of ownership and a service-oriented approach to ensure efficient and effective customer service processes.
