Business Support Officer (6M contract) HKD20K - HKD30K pm
Title: Business Support OfficerSalary: HKD 25-30K per month for 1-3 years' experience, HKD 20k for fresh graduatesDuration: 6 months Responsibilities: - The role's main responsibilities include supporting Relationship Management Team for Client Due Diligence (CDD)-related matters for a portfolio of HNW/UHNW clients, partnering closely with Relationship Managers and internal stakeholders (e.g. Client Lifecycle Management Team, Compliance, Risk stewards etc.) to support onboarding and ongoing profile reviews.
- Draft and complete the end-to-end CDD write-ups for onboarding, periodic reviews, and trigger events (as applicable), covering client profile, ownership/control structure, source of wealth, expected account activity, and risk rationale etc. in line with the Bank's AML/risk policies, and regulatory requirements.
- Perform KYC documentation collection, validation, and quality checks to ensure completeness, accuracy and consistency of client records, including timely remediation of gaps and exceptions.
- Manage KYC/CDD pipeline and timelines, tracking case progress, coordinating with RMs and relevant stakeholders to meet service level expectations and regulatory deadlines, and providing regular status updates where necessary.
- Ensure all KYC/CDD activities are executed in full compliance with internal / external requirements
