FX Payments Digital Product Manager (8M contract) to HKD56K pm
Title: FX Payments Digital Product ManagerSalary: to HKD 56K per monthDuration: 14Sep'26 - 30Apr'27 ** Chinese Language requirement - Specific skillset required - Refer to JD for more details
- Digital management
- Payments and/or FX domain knowledge ideally within transactional banking or related digital channels
- Strong commercial acumen - ability to utilizes data to support decision-making
- Influence and stakeholder leadership - 5+ years in digital product management experience
Responsibilities - Be responsible for digital journeys for transactional banking and FX products/ services within a specific AMH Sub-Value Stream
- Own and maintain the digital product roadmap, defining clear outcomes and success metrics, and prioritising initiatives that maximise customer value and commercial impact while leveraging bank's global scale and distribution.
- Collaborate with Product Design peers to align experiences across platforms, ensuring that features are executed in line with design principles, regulatory standards and customer experience objectives, but does not lose sight of profitability and productivity
- Lead in a range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch and post launch performance measurement and management
- Ensure all program/projects are adhered to banking practice, compliance and regulatory requirement
- Leverage usability testing, research and customer interviews to determine customer pain points and uncover feature opportunities, to help formulate digital product roadmap and make prioritization decisions
- Have a clear and strong understanding of customer needs, market trends, business value and digital technologies and defines a digital strategy that takes this into consideration
- Continuously assesses competitive landscape, emerging technologies and business models to ensure the AMH digital proposition remains competitive
- Seek opportunities to create sustainable cost savings and operational efficiencies by standardizing systems, removing or automating processes, driving out waste, duplication and paper, to deliver the best possible customer experience
Requirements: - At least 5 years' experience in digital product management experience
- Payments and/or FX domain knowledge ideally within transactional banking or related digital channels (preferred)
- Customer obsessed - with a track record of using customer insight to shape prioritization and decisions
- Strong commercial acumen - ability to utilizes data to support decision-making (and hold others to account to make data-driven decisions), takes ownership and delivers upon commitments
- Influence and stakeholder leadership - with ability to build strong relationships and drive outcomes across diverse cultures and teams
- Agile delivery experience (Scrum and/or Kanban) and hands-on familiarity with tools such as Jira and Confluence
- Excellent communication and problem-solving, able to bring stakeholders along the journey and translate vision into executable plans
- Comfortable working through ambiguity, balancing competing priorities while maintaining momentum and clarity of outcomes
- Accountable and delivery-focused, with ownership mindset and a collaborative, positive working style
- Energetic, positive, team player
- Proficient command of spoken and written English and Chinese
- Bachelor's degree or equivalent
